Privacy Policy

Last updated: October 23, 2025

At Rising From Within (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, purchase our online courses (including the Andromedan Art of Remembrance Course), or interact with our services via Sensei LMS and WooCommerce.

By using our site or purchasing our products, you agree to this policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect information in three main ways:

  • Information You Provide: When registering an account, checking out, or enrolling in a course, you may provide:
    • Name and email address (required for account creation and course access).
    • Billing details (processed securely by our payment gateway; we do not store full card numbers).
    • Optional: Any messages or feedback submitted via contact forms.
    • If you submit a subscription form on our site you will be opting in for us to save your name, email address and other relevant information.
  • Automatically Collected Data:
    • Usage data via Sensei LMS (e.g., course progress, lesson completion, quiz results—to improve your learning experience).
    • Video streaming data via VideoPress (e.g., views, playback time—for analytics only; no personal identifiers tied to videos).
    • Download logs for MP3 meditation files (e.g., which files accessed post-enrollment).
    • Technical data: IP address, browser type, device info, and cookies (for site functionality and security).
  • From Third Parties: Payment processors (e.g., Stripe, Square, PayPal) share transaction confirmations. We do not receive sensitive payment data.

2. How We Use Your Information

We use your data to:

  • Process purchases and provide course access (including auto-enrollment in Sensei LMS).
  • Send order confirmations, course access links, and account credentials.
  • Track progress and send optional reminders (e.g., “Continue your meditation module”).
  • Improve our site, courses, and services (anonymous analytics).
  • Comply with legal obligations (e.g., tax records for paid orders).
  • Prevent fraud and secure your account.

We do not sell your personal data. Reseller coupons are applied anonymously—no customer data is shared with resellers.

3. Sharing Your Information

We share data only when necessary:

  • Service Providers: WooCommerce (order processing), Sensei LMS (enrollment), VideoPress (video hosting), and email services (e.g., for transactional emails).
  • Payment Gateways: Securely handle billing (PCI-compliant; we see only last 4 digits and expiry).
  • Legal Requirements: If required by law (e.g., subpoenas).

No data is shared with third-party marketers.

4. Data Security

We use industry-standard measures:

  • SSL encryption for all pages.
  • Secure VideoPress privacy settings (videos accessible only to enrolled users).
  • Restricted MP3 downloads (behind login/enrollment).
  • Regular backups and malware scans.

While we strive for maximum security, no system is 100% foolproof. Report concerns to admin@risingfromwithin.me.

5. Cookies and Tracking

We use essential cookies for:

  • Cart functionality.
  • Login sessions.
  • Course progress saving.
  • We also use anonymous cookies to prevent users from seeing the same popup repetitively in an attempt to make our users experience more pleasant while still delivering time sensitive messaging.

Analytics cookies (optional) help us understand usage. Manage preferences via your browser settings.

6. Your Rights (GDPR/CCPA)

You have the right to:

  • Access, correct, or delete your data (email admin@risingfromwithin.me).
  • Opt out of non-essential emails.
  • Request data portability.
  • Withdraw consent (where applicable).

We respond within 30 days. For EU/CA residents: Data is stored in secure US/EU servers.

7. Children’s Privacy

Our courses are for adults 18+. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy. Changes are posted here with the updated date. Continued use constitutes acceptance.

9. Contact Us

For questions: admin@risingfromwithin.me.

Thank you for trusting Rising From Within with your meditation journey!